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 We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!

 
 
 
Returnable Items
 
 
 
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
 
1. Faulty items damaged/broken or soiled upon arrival.
 
2. Items received in the incorrect size/color.
 
 
 
Non-Returnable Items
 
 
 
We will not accept returns in the following conditions:
 
1. Items outside the 30 days warranty time-frame.
 
 
 
Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
 
 
 
 
 
Returns Process & Time-Frame
 
 
 
Please carefully follow our returns process to minimize any delays: 
 
1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:
 
Order number
 
Product name
 
Reason for return
 
2.Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our return address.
 
3.Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.
 
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days. 
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